Social and civic competences

Interpersonal competences comprise all forms of behaviour that must be mastered in order for an individual to be able to participate in an efficient and constructive way in social life, and to resolve conflict where necessary. Interpersonal skills are necessary for effective interaction on a one-to-one basis or in groups, and are employed in both the
public and private domains.

http://ec.europa.eu/education/policies/2010/doc/basicframe.pdf